Privacy Policy astar77
We at astar77 take our responsibility to protect every member's personal information seriously. This Privacy Policy explains in detail how we collect, store, use and disclose your data while you use our platform.
Effective Date: 1 January 2026 · Latest Version. Please check this page from time to time for any changes.
astar77's Commitment to Your Privacy
Every decision we make regarding the handling of your data is guided by these six core principles.
Data Security First
All personal information of astar77 members is stored in a server environment protected with industry-grade encryption. We use SSL protocols to ensure every exchange of data between your device and our systems is fully secured.
Never Sold to Third Parties
astar77 never sells, rents or trades member personal information to any third party for marketing purposes. Your data is only used within the scope of our own platform operations.
Full Control in Your Hands
Members have the right to request access, correction or deletion of their personal information at any time. You can also manage your account privacy settings through the astar77 member portal whenever you need to.
Minimum Data Collection
We only collect information that is genuinely required to provide our services, meet international licensing requirements and comply with identity verification obligations. No excess data is collected without a clear reason.
Communication in Your Preferred Language
All privacy and personal data communications with members in Malaysia are conducted in either Bahasa Melayu or English, according to your preference. No technical terms are used without explanation.
International Licensing Compliance
As a platform operating under international licensing, astar77 is bound by strict data protection guidelines. This compliance ensures high standards are applied in all aspects of handling member information.
Privacy Policy Contents
1. Information We Collect
When you register or use the astar77 platform, we may collect various categories of personal information. This collection process occurs directly when you fill in a registration form, carry out financial transactions, contact our customer service or use certain features on our website.
Personal information we typically collect includes:
- Full name as it appears on a valid identification document
- MyKad or passport number, for identity verification purposes
- An active email address for account communication purposes
- Mobile phone number for two-factor verification and notifications
- Date of birth to confirm you meet the minimum age requirement of 21 years and above
- Current residential address
- E-wallet or bank account details for processing deposits and withdrawals
- Records of gaming activity and financial transactions within the platform
In addition to information you provide directly, our systems also automatically record technical data such as IP address, device type, web browser used, pages visited and session duration. This technical data is not directly linked to your personal identity except in specific situations that require a security investigation.
2. Purpose of Use of Information
astar77 uses the personal information collected solely for lawful purposes directly related to providing our platform services. The following are the main purposes for which your data is used:
- Processing new account registrations and member identity verification
- Carrying out deposit and withdrawal transactions via Touch 'n Go eWallet, DuitNow, FPX online banking, Boost, ShopeePay and cryptocurrencies such as USDT, BTC and ETH
- Providing 24/7 customer service via live chat and email
- Sending important notifications regarding your account, promotions and policy updates
- Detecting and preventing fraud, money laundering and suspicious activity
- Ensuring compliance with the international licensing requirements we hold
- Improving the user experience based on platform usage patterns
- Managing the VIP programme and weekly cashback rewards related to your account
We will not use your information for any purpose outside those listed above without obtaining your consent first, unless required by law or the relevant authorities.
3. Disclosure to Third Parties
astar77 does not sell, rent or trade member personal information to third parties for marketing or commercial purposes. However, in running platform operations, we may need to share certain information with the following parties in limited and controlled situations:
- Payment service providers — to securely process financial transactions through supported payment methods
- Gaming solution providers — to enable access to slot games, live casino and sports offerings provided by licensed developers
- Relevant authorities — when required by law, court order or a valid request from a regulatory body
- Audit and security partners — for the purpose of platform security reviews and licensing compliance
Every third party that receives access to astar77 member data is bound by a strict confidentiality agreement and is only permitted to use that information for the purposes agreed upon.
4. Data Security and Storage
We implement various technical and organisational measures to protect your personal information from unauthorised access, loss, misuse or unauthorised modification.
Security measures we use include:
- Data encryption using SSL/TLS protocols during the transmission of information
- Data storage on servers protected with layered access controls
- Continuous system monitoring to detect any abnormal activity
- Two-factor authentication (2FA) for access to member accounts
- Regular staff training on data protection best practices
Your personal data will be retained for as long as necessary to fulfil the purpose for which it was collected, or as required by legal and licensing obligations. When data is no longer needed, it will be deleted or anonymised in a secure manner.
5. Member Rights Regarding Personal Data
As an astar77 member, you have the following rights regarding your personal information that we hold:
- Right of Access — You have the right to request a copy of the personal information we hold about you
- Right of Rectification — You may request a correction if any information is inaccurate or incomplete
- Right of Erasure — In certain circumstances, you may request that your information be deleted from our systems
- Right of Restriction — You have the right to request that the processing of your data be restricted in certain situations
- Right of Objection — You may object to the processing of your data for certain purposes such as direct marketing
To exercise any of the above rights, please contact the astar77 customer service team via 24/7 live chat or email. We will process your request in accordance with established procedures and provide a response within a reasonable timeframe.
6. Cookies and Tracking Technologies
The astar77 website uses cookies and similar tracking technologies to improve the user experience and gather usage information that helps us improve the platform.
Types of cookies we use include:
- Essential Cookies — Required for basic website functions such as login verification and session security
- Functional Cookies — Store your preferences such as language and display settings for convenience on future visits
- Analytical Cookies — Collect information about how you interact with the website to help us understand usage patterns
You can manage or disable cookies through your web browser settings at any time. Please note that disabling essential cookies may affect certain functions on the astar77 platform.
7. Payments and Financial Security
All financial transactions on the astar77 platform are processed through secure and licensed payment channels. The minimum deposit for all payment methods is RM50, and the minimum withdrawal is also set at RM50. Withdrawals are typically processed within 15 minutes to 2 hours.
Sensitive payment information such as your e-wallet or bank account details is not stored directly on astar77 servers. Instead, we use tokenisation systems and certified third-party payment gateways to ensure the security of your financial data. Supported payment methods include Touch 'n Go eWallet, DuitNow, FPX online banking, Boost, ShopeePay and cryptocurrencies USDT, BTC and ETH.
astar77 also implements strict anti-money laundering (AML) procedures. In certain situations, we may be required to verify the source of funds to comply with the international licensing requirements we hold.
8. Changes to This Policy
astar77 reserves the right to amend or update this Privacy Policy from time to time to reflect changes in our practices, legal requirements or industry developments. Any material changes will be communicated to members via email or a prominent notice on the website before those changes take effect.
The effective date displayed at the top of this page indicates the latest version of the Privacy Policy currently in effect. Continued use of the astar77 platform after any changes is considered acceptance of the updated terms. We encourage you to review this page periodically to stay informed about how we manage your personal information.
9. Contact Us
If you have any questions, concerns, or wish to exercise your rights regarding the personal data we hold, the astar77 team is ready to assist you through the following channels:
- Live Chat 24/7 — Available directly on the platform for immediate responses in Malay and English
- Email — [email protected] (replies will be given within our service hours)
Our data protection team will give full attention to every enquiry and will work to provide a thorough response within a reasonable time.
Ready to Get Started with astar77?
With your privacy protected and our platform operating under international licensing, you can enjoy your online gambling experience with greater confidence. Register today and claim a 150% welcome bonus of up to RM500.
For further privacy enquiries, contact us at [email protected] · Gamble responsibly · 21+